Support

Webasto - we're here to help!

Our level of quality and service doesn't just finish once you have purchased your charger from us. With a three year warranty as standard on our products, you can feel confident that we will will support you for many years to come.

With a dedicated call centre and an international support team no enquiry is left unanswered.

Just ask.

Our Support Services

24/7 Hotline

Simply equip your home with a suitable charging solution. Whether simple charging or integration into the HEMS (Home Energy Management System), choose the solution that suits you.

Troubleshooting Services

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Company Car

When it comes to offering your staff company cars, the common drawback is that often they create more personal tax liability than they save on the company’s corporation tax bill, meaning many employees choose to opt out of having one altogether.

This is because employees taking company cars are liable to pay ‘Benefit in Kind’ (BiK) tax to reflect the monetary value of this perk.

Whilst this varies depending on the vehicle, it can usually be more cost-effective for employees to use their own car and claim back the mileage instead.

This has meant dwindling take-up and companies missing out on the benefits of offering company cars, namely attracting employees, deductible repair and maintenance expenses, capital allowance reliefs and reclaiming VAT if purchasing, branding and reputation reasons.

However, this could all be set to change due to tax exemptions on electric and low emission vehicles being introduced from 6th April 2020

From 6 April 2020 until 5 April 2021, full battery electric vehicles (BEVs) will pay no Benefit in Kind rate. This compares to 37% at the opposite end of the emissions scale.

This 0% rate also applies to company car drivers in pure electric vehicles registered prior to April 6, 2020. Additionally, the 0% rate will also apply to company cars registered after April 6, 2020, with emissions from 1-50g/km and which have an electric mile range of 130 miles or more. Both will increase to 1% in 2021/22 and 2% in 2022/23.

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Company Car

When it comes to offering your staff company cars, the common drawback is that often they create more personal tax liability than they save on the company’s corporation tax bill, meaning many employees choose to opt out of having one altogether.

This is because employees taking company cars are liable to pay ‘Benefit in Kind’ (BiK) tax to reflect the monetary value of this perk.

Whilst this varies depending on the vehicle, it can usually be more cost-effective for employees to use their own car and claim back the mileage instead.

This has meant dwindling take-up and companies missing out on the benefits of offering company cars, namely attracting employees, deductible repair and maintenance expenses, capital allowance reliefs and reclaiming VAT if purchasing, branding and reputation reasons.

However, this could all be set to change due to tax exemptions on electric and low emission vehicles being introduced from 6th April 2020

From 6 April 2020 until 5 April 2021, full battery electric vehicles (BEVs) will pay no Benefit in Kind rate. This compares to 37% at the opposite end of the emissions scale.

This 0% rate also applies to company car drivers in pure electric vehicles registered prior to April 6, 2020. Additionally, the 0% rate will also apply to company cars registered after April 6, 2020, with emissions from 1-50g/km and which have an electric mile range of 130 miles or more. Both will increase to 1% in 2021/22 and 2% in 2022/23.

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Supporting You on Your Journey

Webasto supports you in your decision for forward-looking mobility. With our powerful charging stations, professional installation, comprehensive services, and digital networking, we have the right charging solution for your electric mobility. Whether in your company, as a service for your customers or at your home – we make the charging of electric cars quick, easy and efficient.

Our Products 

Webasto Pure

Easy, safe, practical and quick: The cost-effective Webasto Pure charging station is “Made in Germany” and boasts high charging power, maximum safety, and the utmost convenience. It is incredibly quick and easy to recharge your electric car with our award winning charging station.

Webasto Live

Whether for your company or at home, for your vehicle fleet, your customers' cars or your company car – Webasto Live offers an intelligent charging solution for your electric fleet: It generates data for your billing systems, is future-proof through regular online updates, and meets the highest quality standards in every respect.

Mode 3 Charging Cable

Mode 3 charging cable for a short time only also with Webasto bag.

Software Services

If you need kWh tracking to submit your expenses or simply want to track the energy used at your charger or require load management and home energy system integration, we have a solution to suit you.